Support
We're here to help. Reach out and we'll get back to you as soon as possible.
Frequently Asked Questions
How do I cancel my subscription?
Open Settings on your iPhone, tap your Apple ID, then Subscriptions. Find Elyte and tap Cancel Subscription.
Can I get a refund?
Refunds are handled by Apple. You can request a refund through the App Store or at reportaproblem.apple.com.
How do I delete my account?
Go to the menu in the app, open Profile, scroll down, and tap "Delete Account". For full instructions, visit our account deletion page.
Is my data secure?
Yes. Your data is stored securely using Firebase (Google Cloud) with industry-standard encryption. Read our full Privacy Policy for details.
The app crashed or something isn't working.
Please email us with a description of the issue, your device model, and iOS version. Screenshots help us resolve issues faster.